Seer Terms of Service

Last Updated: January 2025

The Straightforward Version

We built Seer to give you control over your AI workflows with security baked in. Here's how it works and what we expect from each other.

1. What Seer Is

Seer is an open-source AI workflow platform available in two flavors:

• Self-Hosted: You run everything on your infrastructure. Your data never touches our servers.
• Cloud (app.getseer.dev): We host it for you on Railway. We store what's needed to make workflows run.

2. Your Account (Cloud Version)

When you use app.getseer.dev:

• You're responsible for keeping your credentials secure
• One account per person (no sharing logins)
• Don't use it for anything illegal or to harm others
• You can delete your account anytime, which deletes all your data

3. What We Store (Cloud Version)

We're transparent about data:

We Store:

• Your workflow configurations
• OAuth tokens for connected services (Gmail, Slack, etc.)
• Workflow execution logs and intermediate data
• Account information (email, usage metrics)

We Don't:

• Train AI models on your data
• Sell your data to anyone
• Share your data except as required by law
• Access your data unless you explicitly request support

Storage Location: Railway's infrastructure (US-based)

4. What We Don't Store (Self-Hosted)

When you self-host:

• Everything stays on your infrastructure
• No telemetry, analytics, or data flows back to us
• You're responsible for your own backups and security
• We literally can't see your data

5. Third-Party Services

OAuth Integrations: We use read-only OAuth scopes by default. When you connect Gmail, Slack, or other services:

• We only request the minimum permissions needed
• Tokens are stored encrypted in our database (cloud) or your database (self-hosted)
• You can revoke access anytime through the service provider
• We pass data through to make workflows work, but we're not reading your emails or snooping

AI Models (OpenAI GPT-4 class):

• Cloud: Your workflow data goes to OpenAI's API to process requests
• Self-Hosted: You supply your own API key; data goes directly from your instance to OpenAI
• OpenAI has their own terms—check them out at openai.com/policies

6. Open Source & Licensing

Code License: AGPL-3.0

• You can fork, modify, and self-host freely
• If you modify and distribute Seer, you must share your changes
• Enterprise/commercial use that doesn't comply with AGPL? Contact us for a commercial license

Enterprise Licensing: Need a different license for your business? Email us at akshay@getseer.dev

7. What You Can't Do

Don't:

• Use Seer to break laws or violate others' rights
• Attempt to hack, abuse, or overwhelm our systems
• Scrape or reverse-engineer our cloud service (but the code is open source anyway!)
• Resell our cloud service without permission
• Use it to generate spam, phishing, malware, or other harmful content
• Violate the terms of integrated services (OpenAI, Google, Slack, etc.)

8. Service Availability

Cloud Version:

• We provide app.getseer.dev "as is"
• We aim for high uptime but can't guarantee 100%
• We may need to do maintenance (we'll try to warn you)
• It's currently free, but we plan to add paid tiers soon

Self-Hosted:

• You're responsible for uptime, backups, security
• We provide the code and updates, you handle infrastructure

9. Pricing Changes

Right now, cloud is free. When we add paid tiers:

• We'll give you advance notice (at least 30 days)
• Your existing workflows won't break
• We'll grandfather early users where reasonable

10. Support & Warranties

What We Provide:

• Community support via GitHub Issues
• Documentation and guides
• Bug fixes and security updates

What We Don't Promise:

• That Seer will be perfect (no software is)
• That your workflows will always work (APIs change, stuff breaks)
• That we'll fix every feature request
• Legal advice about how you use Seer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES. We built this to be useful, but we can't guarantee it'll work perfectly for every use case.

11. Liability Limits

We're a small team building something useful. We're not a giant corporation with deep pockets.

Here's the deal:

• We're not liable for data loss, workflow failures, or business impacts
• Maximum liability is $100 or what you paid us in the last 12 months (currently $0 for cloud)
• We're not responsible for third-party services (OpenAI, Railway, OAuth providers)

Translation: Use Seer responsibly. Don't rely on it for life-critical systems without proper backups and fallbacks.

12. Privacy & Data Deletion

See our Privacy Policy for details, but the key points:

• You own your data
• Cloud users can export and delete data anytime
• When you delete your account, we delete your data within 30 days
• Self-hosted users control their own data completely

13. Changes to These Terms

We may update these terms:

• We'll post updates on GitHub and email cloud users
• Continued use means you accept the changes
• If you don't like changes, you can stop using the service or migrate to self-hosted

14. Termination

You can leave anytime:

• Delete your cloud account
• Stop using self-hosted version

We can terminate your account if:

• You violate these terms
• You're abusing the system
• Required by law

We'll try to warn you first unless it's an emergency.

15. Governing Law

These terms are governed by US law (we're based in the US). Any disputes will be handled in US courts.

16. Contact

Questions, concerns, or feedback?

• Email: akshay@getseer.dev
• GitHub Issues: github.com/yourusername/seer (for technical stuff)
• Website: getseer.dev

Developer's Note

We wrote these terms to be clear, not sneaky. We're building Seer in the open because we believe AI workflows should be transparent and secure. If something here is confusing or seems unfair, let us know. We're developers like you, and we want these terms to be reasonable.

Read-only by default. Open source by design. That's the Seer way.